Data Action Layer March 21, 2023
Important documents require portal document retrieval to protect sensitive information and ensure their security. This can be a tedious process, and it can be hard to find a solution that meets all your needs. Most portals don’t have APIs (Application Programming Interfaces) and require multi-factor authentication, meaning integrating with other systems and automating the process isn’t an easy option. Moreover, companies typically have multiple portals, which makes managing downloads an arduous and time-consuming task.
So how are financial services companies handling this? We are weighing the pros and cons of the three most common options for managing portal downloads.
Managing portal downloads in-house is where most firms start when trying to overcome the massive amount of documents flowing in. This means having dedicated in-house staff to continuously log in, download and save documents.
Employing a Robotic Process Automation (RPA) solution to manage portal downloads is a more advanced solution to try to automate the collection of documents. An RPA uses software to mimic human interaction with portal download websites to streamline the process. RPAs can be created in-house or you may choose to use an RPA platform company to employ the solution for you.
If managing the process in-house or using an RPA tool doesn’t meet your needs, hiring a service provider to manage downloads could be the right combination of efficiency and risk management.
When creating our turnkey Portal Download Service for customers, we made a pointed decision to select a highly-vetted partner with trusted security certifications and references. We worked with them to create a secure protocol which gives our clients complete control over the process and their documents, even if they decide to discontinue the service. This includes virtual machines owned by the client, individual managed logins that can be shut off at any time and a complete audit trail of all activity. Our goal is to offer our clients a secure and efficient way to manage portal downloads with confidence, helping them meet their deadlines and improve their data workflows.
Schedule a demo to learn more about our Portal Download Service.
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